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Setting Up RepairLink
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Adding and Managing DMS Customer Numbers in RepairLink
KB Article #8816Effective April 24, 2026, the DMS Customer Number is required for all dealers who subscrib...
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Application Setup: Configuring RepairLink Dealer
KB Article #3443 Application Setup is the behind-the-scenes wizard that ensures orders reach the right sal...
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Adding Pricing Formulas in RepairLink
KB Article #1340 Repair facilities get tremendous value from seeing the accurate prices for parts. This ca...
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Setting Up Email and Text Notifications for RepairLink
KB Article #1172RepairLink provides a real-time notification that displays in the upper right-hand corner ...
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DMS Pick Ticket/Quote Setup in RepairLink
KB Article #6799For dealers that use either the CDK or Procede DMS, RepairLink allows you to set up two di...
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Adding a RepairLink Power User
KB Article #3 RepairLink Administrators can select one of their salespeople to serve as a Power User. The ...
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Adding a Buyer's Fleet Charge Card Numbers in RepairLink (International/IC Bus Dealers Only)
KB Article #4850 Fleet Charge®—a purchasing program that provides instant credit and guaranteed pricing fo...
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Setting the Default Pricing Formula in RepairLink
KB Article #1781 RepairLink uses pricing formulas to automatically display competitive prices to shops tha...
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Adding Tax Rates in RepairLink
KB Article #6993 RepairLink allows dealers to enter to set a sales tax rate for RepairLink orders and cust...
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Disabling a RepairLink Trading Partner
KB Article #1834 RepairLink's Shop Access Controls gives you the ability to limit parts information presen...
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Adding a Fleet Pricing Formula to RepairLink (International U.S./Canada Only)
KB Article #4930 RepairLink allows International/IC Bus dealers to create custom formulas that will automa...
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RepairLink Dealer: Hiding Parts Information from International/IC Bus Buyers
KB Article #6498 RepairLink allows buyers--including those that may be outside your delivery area--to find...
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RepairLink: Matrix/Uplift Core Price For International/IC Bus Dealers
KB Article #4954 Manage the core prices that are visible to your buyers by following these steps: Notes: ...
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Assigning a RepairLink Order to a Salesperson
KB Article #1999 Before an order can be assigned to a salesperson, they must their have own user name and ...
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Managing Seller-Defined Fields in RepairLink
KB Article #1860 Custom dealership-defined fields can be added to each shop account, allowing you to inclu...
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Adding/Editing RepairLink Matrix Pricing
KB Article #2548 Use RepairLink's Matrix Pricing formulas to help maintain your dealership's overall profi...
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Modifying RepairLink Trading Partner Information
KB Article #2551Once created, a trading partner can be updated at any time to update general information, ...
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Printing/Viewing Your List of Repair Shops in RepairLink
KB Article #2550 When configuring RepairLink, repair shops that you do business with can be added as Tradi...
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RepairLink Dealer: Hiding Part Numbers from Shops / Disabling a Trading Partner (Administrators Only)
KB Article #4109 Trading Partners are users that added your dealership as a supplier in RepairLink Shop--g...
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Incorrect DMS Pricing or Quantity on Hand in RepairLink Quotes
KB Article #5712 In some cases, you may notice quotes in RepairLink display information that does not matc...
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Automated DMS Quote Setup in RepairLink
KB Article #6908 RepairLink allows you to push RepairLink Shop orders directly to your DMS, potentially re...
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Branding RepairLink with Your Company Logo (Administrators Only)
KB Article #4043 Administrators in RepairLink have the ability to display a company logo—an important aspe...
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Setting Up Dealer Promotions in RepairLink
KB Article #4764 Add special pricing and market parts to your shops by creating Promotions in RepairLink. ...
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Editing Dealer Promotions in RepairLink
KB Article #4766 Once a dealer promotion has been created, you can quickly modify it at any time. Note: ...
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Adding Salespeople to a RepairLink Trading Partner
KB Article #1175 Once a salesperson is assigned to a trading partner, the salesperson can see parts orders...
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Modifying your Inventory Visibility Settings in RepairLink
KB Article #1269 The Inventory Visibility options allow you to configure how you display inventory informa...
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Adding a Trade Pricing Formula to RepairLink
KB Article #1157 RepairLink allows you to create custom formulas that will automatically price your parts ...
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Setting the New Customer Alert Notification in RepairLink
KB Article #1337 Setting up the New Customer Alert will send emails to dealers when a repair shop adds the...
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Adding a Buyer/Shop as a RepairLink Trading Partner
KB Article #1339When opening the first order from a buyer/shop, a new window will display if they are not ...
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Using the Customer Management Window in RepairLink
KB Article #1363 The Customer Management window allows you to view all pending buyers or shops that need t...