Setting the New Customer Alert Notification in RepairLink

KB Article #1337

Setting up the New Customer Alert will send emails to dealers when a repair shop adds them into the Manager Suppliers list.


To set up the New Customer Alert:

  1. From the RepairLink window, click Application Setup.
    RL_AppSetup.jpg
  2. Click Notification Setup.
    RL_NotificationSetup.jpg
  3. Click on the New Customer Alert link.
    1337_NewCustomerAlert.jpg
  4. The selected event settings will display. Configure the following information:
    1337_EditNewCustomer.jpg
    1. Place a check in the Active box to enable the notification event.
    2. Type the Notification Address (email address) that will receive notifications. (If entering multiple email addresses, use a semi-colon [;] with no spaces between each address.)
    3. Select the Notification Days and Notification Hours range for receiving notifications. Notification Hours default to Eastern Time.
  5. Click Save at the bottom of the window.
  6. When complete, click the Back button at the top of the left-hand navigation menu to close.
    RL_CloseAppSetup.jpg

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