Adding and Managing DMS Customer Numbers in RepairLink

KB Article #8816

Effective April 24, 2026, the DMS Customer Number is required for all dealers who subscribe to DMS Connect and/or PSXLink. 

• Adding or updating Trading Partners: This field is now required, with an option to use the default DMS Customer Number. 
• During the order process: If the Trading Partner's DMS Customer Number is not yet set up, a prompt will display to add it. Updates made will be saved in Trading Partner setup. 

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Adding DMS Customer Number During the Order Process

If the DMS Customer Number is missing for a specific dealer, a prompt will display when the order is opened. 

To add the DMS Customer Number: 

1. Enter the DMS Customer Number into the provided field. 
   
   -or-
   Click Use Default DMS Cust Number to populate the Default DMS Customer Number into the field. 
   
2. Click Save to continue processing the order. 

Adding DMS Customer Number in Trading Partner Configuration

If a dealer is subscribed to DMS Connect, they must have their DMS Customer Number set up in Application Setup. 

For instructions, click one of the following options: 

• Configuring Default Trading Partner Settings
• Adding a New Trading Partner
• Modifying an Existing Trading Partner