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RepairLink
Getting Started with RepairLink
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RepairLink Video Tutorials
KB Article #7007
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Getting Started with RepairLink for Dealers
KB Article #3441 New to RepairLink? Watch this short video to see how to see how an order flows from a sho...
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RepairLink for Shops: A Dealer Overview
KB Article #3693 In two simple steps, shops can be ready to send orders to your dealership through RepairL...
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Using Shop Management Software With RepairLink Shop
KB Article #5424 Several shop management programs can be set up to directly integrate with RepairLink Shop...
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RepairLink Marketing Tools for Dealers
KB Article #4576 To maximize your OE part sales, OEC provides tools that you can use to market RepairLink ...
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Overview: RepairLink Notifications
KB Article #4113 RepairLink notifies users of all new orders that arrive on the Overview. Notes: If you ...
Processing RepairLink Transactions
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Ford RepairLink Gold, Silver, Bronze Incentive Program Results
KB Article #8438 Starting on January 1st, 2025, Ford Certified Parts Wholesale Dealers (CPWDs) selling thr...
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Processing a RepairLink Order
KB Article #1298 A parts order received in RepairLink can be processed within minutes. Be sure to keep the...
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Processing an International/IC Bus Order in RepairLink
KB Article #4819 An International parts order received in RepairLink can be processed within minutes. Be s...
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Processing RepairLink Orders with Back Ordered Parts
KB Article #4963 After reviewing and verifying ordered parts in the Buyer Request section, add the parts t...
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EPCLink: Viewing EPC Part Information in RepairLink
KB Article #6356 Note: EPCLink is only available to FCA, Ford, GM, Nissan/Infiniti, and Honda/Acura dealer...
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RepairLink Transactional PMA Discounts Program
KB Article #6489 The RepairLink Transactional PMA (TPMA) program offers shops in the U.S. and Canada a ...
Setting Up RepairLink
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Application Setup: Configuring RepairLink Dealer
KB Article #3443 Application Setup is the behind-the-scenes wizard that ensures orders reach the right sal...
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Adding Pricing Formulas in RepairLink
KB Article #1340 Repair facilities get tremendous value from seeing the accurate prices for parts. This ca...
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Setting Up Email and Text Notifications for RepairLink
KB Article #1172 RepairLink provides a real-time notification that displays in the upper right-hand corner...
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DMS Pick Ticket/Quote Setup in RepairLink
KB Article #6799 For dealers that use either the CDK or Procede DMS, RepairLink allows you to set up two d...
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Adding a RepairLink Power User
KB Article #3 RepairLink Administrators can select one of their salespeople to serve as a Power User. The ...
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Adding a Buyer's Fleet Charge Card Numbers in RepairLink (International/IC Bus Dealers Only)
KB Article #4850 Fleet Charge®—a purchasing program that provides instant credit and guaranteed pricing fo...
Using OEC Payments with RepairLink
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OEC Payments: Streamline your Accounts Receivable Process
KB Article #8030 OEC Payments offers a solution for secure payments within OEC applications. Benefits of t...
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Completing a RepairLink Order with OEC Payments
KB Article #7968 When a shop has a payment method on file, you can collect payment directly from the order...
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OEC Payments: Processing Returns in RepairLink
KB Article #7389 RepairLink allows you to easily process OEC Payments orders that were returned by a shop....
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OEC Payments: Payment Status
KB Article #7388 Dealers with OEC Payments can view the status of transfers for transactions within Repair...
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