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RepairLink
Getting Started with RepairLink
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RepairLink Video Tutorials
KB Article #7007
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Getting Started with RepairLink for Dealers
KB Article #3441 New to RepairLink? Watch this short video to see how to see how an order flows from a sho...
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RepairLink for Shops: A Dealer Overview
KB Article #3693 In two simple steps, shops can be ready to send orders to your dealership through RepairL...
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Using Shop Management Software With RepairLink Shop
KB Article #5424 Several shop management programs can be set up to directly integrate with RepairLink Shop...
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RepairLink Marketing Tools for Dealers
KB Article #4576 To maximize your OE part sales, OEC provides tools that you can use to market RepairLink ...
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Overview: RepairLink Notifications
KB Article #4113 RepairLink notifies users of all new orders that arrive on the Overview. Notes: If you ...
Processing RepairLink Transactions
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Viewing the RepairLink Info Center
KB Article #7500 The RepairLink Info Center displays VIN details, order information, notes, photos, and an...
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Creating DMS Pick Tickets in RepairLink
KB Article #6798 Pick Tickets allow you to push RepairLink Shop orders directly to your DMS, potentially r...
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Viewing VIN Recall Information in RepairLink
KB Article #6768 If a VIN has a recall notice on it, a VIN recall alert will appear for the vehicle in Rep...
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Finalizing Open RepairLink Orders
KB Article #6640 Quickly locate and finalize incomplete RepairLink orders in OEC. Utilize Submit/Commit to...
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RepairLink: Reviewing/Updating the Order Delivery Option
KB Article #6525 RepairLink offers shops the opportunity to select a delivery option when ordering parts f...
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RepairLink Transactional PMA Discounts Program
KB Article #6489 The RepairLink Transactional PMA (TPMA) program offers shops in the U.S. and Canada a ...
Setting Up RepairLink
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Adding Tax Rates in RepairLink
KB Article #6993 RepairLink allows dealers to enter to set a sales tax rate for RepairLink orders and cust...
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Automated DMS Quote Setup in RepairLink
KB Article #6908 RepairLink allows you to push RepairLink Shop orders directly to your DMS, potentially re...
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Procede: DMS Pick Ticket/Quote Setup in RepairLink
KB Article #6799 RepairLink allows you to set up two different orders types for the Procede DMS: Pick Tic...
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RepairLink Dealer: Hiding Parts Information from Navistar Buyers
KB Article #6498 RepairLink allows buyers--including those that may be outside your delivery area--to find...
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Letting Your Shops Know Your Business Status in RepairLink (Administrators Only)
KB Article #6314 RepairLink Administrators can use company logo functionality to let customers know the st...
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Incorrect DMS Pricing or Quantity on Hand in RepairLink Quotes
KB Article #5712 In some cases, you may notice quotes in RepairLink display information that does not matc...
OEC Payments
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OEC Payments: Payment Status
KB Article #7388 Dealers with OEC Payments can view the status of transfers for transactions within Repair...
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OEC Payments: Processing Returns in RepairLink
KB Article #7389 RepairLink allows you to easily process OEC Payments orders that were returned by a shop....
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OEC Payments: Active Carvana Inspection Center Locations Using Payments Service
KB Article #7443 The following Carvana Inspection Center locations send orders to supplying dealers enroll...
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OEC Payments: Overview and Account Setup for Dealers
KB Article #7024 OEC Payments in an integrated payments service in RepairLink for buyers and sellers. OEC ...
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OEC Payments: Dealer Frequently Asked Questions
KB Article #7271 This list includes questions commonly asked by dealers and information to address them. ...
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OEC Payments: Viewing Payout Details for RepairLink Orders
KB Article #7272 Dealers should receive a payout email notification from Stripe when funds transfer from ...
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