RepairLink

• Modifying Your View of the RepairLink Overview

  KB Article #6413RepairLink lets users quickly adjust their view on the Overview window, providing faster a...
  Updated September 19, 2025 14:19

• OEC Solutions Training Webinars

  KB Article #8572The OEC Customer Success and Optimization teams host webinar series for dealers and shops:...
  Updated July 06, 2026 16:57

• RepairLink Video Tutorials

  KB Article #7007
  Updated May 04, 2023 16:00

• Getting Started with RepairLink for Dealers

  KB Article #3441 New to RepairLink? Watch this short video to see how to see how an order flows from a sho...
  Updated April 01, 2022 22:24

• RepairLink for Shops: A Dealer Overview

  KB Article #3693In two simple steps, shops can be ready to send orders to your dealership through RepairLi...
  Updated February 16, 2026 16:18

• Using Shop Management Software With RepairLink Shop

  KB Article #5424 Several shop management programs can be set up to directly integrate with RepairLink Shop...
  Updated August 30, 2022 14:54

See all 16 articles

• Processing Returns for Payments Powered by OEC

  IMPORTANT! This article is only for dealers who have been migrated to the new returns experience. If your ...
  Updated July 07, 2026 14:45

• Using Quick Copy While Processing Transactions

  KB Article #8868Quick Copy lets you copy transaction details and paste them into other applications while ...
  Updated June 25, 2026 14:17

• Managing Trading Partner Details from a Transaction in RepairLink (Administrators Only)

  KB Article #8861Dealer Admins can now open Trading Partner Settings directly from within a RepairLink tran...
  Updated June 17, 2026 20:04

• Obsolete Part Alerts When Processing Orders in RepairLink

  KB Article #8854RepairLink flags obsolete or discontinued parts on incoming orders. When an order contains...
  Updated June 02, 2026 13:39

• Ford RepairLink Gold, Silver, Bronze Incentive Program Results

  KB Article #8438 Starting on January 1st, 2025, Ford Certified Parts Wholesale Dealers (CPWDs) selling thr...
  Updated August 07, 2025 18:54

• Processing a RepairLink Order

  KB Article #1298A parts order received in RepairLink can be processed within minutes. Be sure to keep thes...
  Updated June 17, 2026 20:33

See all 27 articles

• Adding and Managing DMS Customer Numbers in RepairLink

  KB Article #8816Effective April 24, 2026, the DMS Customer Number is required for all dealers who subscrib...
  Updated April 21, 2026 12:45

• Application Setup: Configuring RepairLink Dealer

  KB Article #3443 Application Setup is the behind-the-scenes wizard that ensures orders reach the right sal...
  Updated August 29, 2021 22:22

• Adding Pricing Formulas in RepairLink

  KB Article #1340 Repair facilities get tremendous value from seeing the accurate prices for parts. This ca...
  Updated October 22, 2024 12:50

• Setting Up Email Notifications for RepairLink

  KB Article #1172RepairLink provides a real-time notification that displays in the upper right-hand corner ...
  Updated July 09, 2026 14:09

• DMS Pick Ticket/Quote Setup in RepairLink

  KB Article #6799For dealers that use either the CDK or Procede DMS, RepairLink allows you to set up two di...
  Updated March 24, 2026 14:51

• Adding a RepairLink Power User

  KB Article #3 RepairLink Administrators can select one of their salespeople to serve as a Power User. The ...
  Updated September 10, 2019 15:08

See all 32 articles

• Introducing RepairLink Dealer Integration with PartsTech

  KB Article #8780We're thrilled to share that RepairLink now automatically receives orders from shops using...
  Updated March 25, 2026 16:07

• Responding to PartsTech Orders in RepairLink

  KB Article #8782PartsTech shops can place OE parts orders with RepairLink dealers they are integrated with...
  Updated June 17, 2026 20:44

• Enabling/Disabling PartsTech Integration in RepairLink

  KB Article #8781RepairLink allows you to enable or disable your PartsTech integration at any time. Importa...
  Updated March 25, 2026 16:07

• Setting Up DMSConnect Quote Integration with OEC Payments

  IMPORTANT! This article is only for shops and/or dealers currently participating in a pilot program. Pleas...
  Updated April 09, 2026 15:56

• OEC Payments: Inviting Shops to Add a Payment Method

  KB Article #8755Dealers who use OEC Payments can invite any shop that doesn't already have a payment metho...
  Updated March 26, 2026 22:55

• RepairLink Payments: Negative Balance Notification Emails for Dealers

  KB Article #8592As a dealer using Payments on RepairLink, you receive payout reports for each transaction....
  Updated July 03, 2025 18:16

• Payments Powered by OEC: Streamline your Accounts Receivable Process

  KB Article #8030Payments Powered by OEC offers a solution for secure payments within OEC applications. Ben...
  Updated February 05, 2026 20:02

• Completing a RepairLink Order with Payments Powered by OEC

  KB Article #7968When a shop has a payment method on file, you can collect payment directly from the order ...
  Updated April 29, 2026 19:49

• Payments Powered by OEC: Processing Returns in RepairLink

  KB Article #7389RepairLink allows you to easily process Payments Powered by OEC orders that were returned ...
  Updated April 30, 2026 21:46

See all 7 articles