RepairLink

• Modifying Your View of the RepairLink Overview

  KB Article #6413RepairLink lets users quickly adjust their view on the Overview window, providing faster a...
  Updated September 19, 2025 14:19

• OEC Solutions Training Webinars

  KB Article #8572The OEC Customer Success Team is hosting Training Tuesdays to provide weekly sessions dedi...
  Updated April 02, 2026 15:51

• RepairLink Video Tutorials

  KB Article #7007
  Updated May 04, 2023 16:00

• Getting Started with RepairLink for Dealers

  KB Article #3441 New to RepairLink? Watch this short video to see how to see how an order flows from a sho...
  Updated April 01, 2022 22:24

• RepairLink for Shops: A Dealer Overview

  KB Article #3693In two simple steps, shops can be ready to send orders to your dealership through RepairLi...
  Updated February 16, 2026 16:18

• Using Shop Management Software With RepairLink Shop

  KB Article #5424 Several shop management programs can be set up to directly integrate with RepairLink Shop...
  Updated August 30, 2022 14:54

See all 16 articles

• Obsolete Part Alerts When Processing Orders in RepairLink

  KB Article #8854RepairLink flags obsolete or discontinued parts on incoming orders. When an order contains...
  Updated June 02, 2026 13:39

• Ford RepairLink Gold, Silver, Bronze Incentive Program Results

  KB Article #8438 Starting on January 1st, 2025, Ford Certified Parts Wholesale Dealers (CPWDs) selling thr...
  Updated August 07, 2025 18:54

• Adding On-Demand Delivery to a RepairLink Order

  KB Article #6607 With the integration of DeliverNow, you are now able to meet the parts needs of your Repa...
  Updated August 06, 2021 15:20

• Processing a RepairLink Order

  KB Article #1298A parts order received in RepairLink can be processed within minutes. Be sure to keep thes...
  Updated April 24, 2026 13:06

• Processing an International/IC Bus Order in RepairLink

  KB Article #4819 An International (formerly Navistar) parts order received in RepairLink can be processed ...
  Updated September 19, 2025 12:04

• Processing RepairLink Orders with Back Ordered Parts

  KB Article #4963 After reviewing and verifying ordered parts in the Buyer Request section, add the parts t...
  Updated April 01, 2022 21:44

See all 25 articles

• Adding and Managing DMS Customer Numbers in RepairLink

  KB Article #8816Effective April 24, 2026, the DMS Customer Number is required for all dealers who subscrib...
  Updated April 21, 2026 12:45

• Application Setup: Configuring RepairLink Dealer

  KB Article #3443 Application Setup is the behind-the-scenes wizard that ensures orders reach the right sal...
  Updated August 29, 2021 22:22

• Adding Pricing Formulas in RepairLink

  KB Article #1340 Repair facilities get tremendous value from seeing the accurate prices for parts. This ca...
  Updated October 22, 2024 12:50

• Setting Up Email and Text Notifications for RepairLink

  KB Article #1172RepairLink provides a real-time notification that displays in the upper right-hand corner ...
  Updated February 11, 2026 22:30

• DMS Pick Ticket/Quote Setup in RepairLink

  KB Article #6799For dealers that use either the CDK or Procede DMS, RepairLink allows you to set up two di...
  Updated March 24, 2026 14:51

• Adding a RepairLink Power User

  KB Article #3 RepairLink Administrators can select one of their salespeople to serve as a Power User. The ...
  Updated September 10, 2019 15:08

See all 33 articles

• Introducing RepairLink Dealer Integration with PartsTech

  KB Article #8780We're thrilled to share that RepairLink now automatically receives orders from shops using...
  Updated March 25, 2026 16:07

• Responding to PartsTech Orders in RepairLink

  KB Article #8782PartsTech shops can place OE parts orders with RepairLink dealers they are integrated with...
  Updated March 25, 2026 15:38

• Enabling/Disabling PartsTech Integration in RepairLink

  KB Article #8781RepairLink allows you to enable or disable your PartsTech integration at any time. Importa...
  Updated March 25, 2026 16:07

• Setting Up DMSConnect Quote Integration with OEC Payments

  IMPORTANT! This article is only for shops and/or dealers currently participating in a pilot program. Pleas...
  Updated April 09, 2026 15:56

• OEC Payments: Inviting Shops to Add a Payment Method

  KB Article #8755Dealers who use OEC Payments can invite any shop that doesn't already have a payment metho...
  Updated March 26, 2026 22:55

• RepairLink Payments: Negative Balance Notification Emails for Dealers

  KB Article #8592As a dealer using Payments on RepairLink, you receive payout reports for each transaction....
  Updated July 03, 2025 18:16

• Payments Powered by OEC: Streamline your Accounts Receivable Process

  KB Article #8030Payments Powered by OEC offers a solution for secure payments within OEC applications. Ben...
  Updated February 05, 2026 20:02

• Completing a RepairLink Order with Payments Powered by OEC

  KB Article #7968When a shop has a payment method on file, you can collect payment directly from the order ...
  Updated April 29, 2026 19:49

• Payments Powered by OEC: Processing Returns in RepairLink

  KB Article #7389RepairLink allows you to easily process Payments Powered by OEC orders that were returned ...
  Updated April 30, 2026 21:46

See all 7 articles