RepairLink

• RepairLink Video Tutorials

  KB Article #7007
  Updated May 04, 2023 16:00

• Getting Started with RepairLink for Dealers

  KB Article #3441 New to RepairLink? Watch this short video to see how to see how an order flows from a sho...
  Updated April 01, 2022 22:24

• RepairLink for Shops: A Dealer Overview

  KB Article #3693 In two simple steps, shops can be ready to send orders to your dealership through RepairL...
  Updated August 17, 2022 20:03

• Using Shop Management Software With RepairLink Shop

  KB Article #5424 Several shop management programs can be set up to directly integrate with RepairLink Shop...
  Updated August 30, 2022 14:54

• RepairLink Marketing Tools for Dealers

  KB Article #4576 To maximize your OE part sales, OEC provides tools that you can use to market RepairLink ...
  Updated November 13, 2020 15:38

• Overview: RepairLink Notifications

  KB Article #4113 RepairLink notifies users of all new orders that arrive on the Overview.  Notes: If you ...
  Updated October 22, 2021 17:42

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• Viewing the RepairLink Info Center

  KB Article #7500 The RepairLink Info Center displays VIN details, order information, notes, photos, and an...
  Updated October 27, 2022 20:10

• Creating DMS Pick Tickets in RepairLink

  KB Article #6798 Pick Tickets allow you to push RepairLink Shop orders directly to your DMS, potentially r...
  Updated May 11, 2022 15:35

• Viewing VIN Recall Information in RepairLink

  KB Article #6768 If a VIN has a recall notice on it, a VIN recall alert will appear for the vehicle in Rep...
  Updated June 25, 2021 18:17

• Finalizing Open RepairLink Orders

  KB Article #6640 Quickly locate and finalize incomplete RepairLink orders in OEC. Utilize Submit/Commit to...
  Updated March 01, 2021 14:06

• RepairLink: Reviewing/Updating the Order Delivery Option

  KB Article #6525 RepairLink offers shops the opportunity to select a delivery option when ordering parts f...
  Updated March 03, 2021 14:24

• RepairLink Transactional PMA Discounts Program

  KB Article #6489 The RepairLink Transactional PMA (TPMA) program offers shops in the U.S. and Canada a ...
  Updated April 01, 2022 21:47

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• Adding Tax Rates in RepairLink

  KB Article #6993 RepairLink allows dealers to enter to set a sales tax rate for RepairLink orders and cust...
  Updated March 03, 2022 07:00

• Automated DMS Quote Setup in RepairLink

  KB Article #6908 RepairLink allows you to push RepairLink Shop orders directly to your DMS, potentially re...
  Updated November 19, 2021 15:46

• Procede: DMS Pick Ticket/Quote Setup in RepairLink

  KB Article #6799 RepairLink allows you to set up two different orders types for the Procede DMS: Pick Tic...
  Updated November 19, 2021 15:48

• RepairLink Dealer: Hiding Parts Information from Navistar Buyers

  KB Article #6498 RepairLink allows buyers--including those that may be outside your delivery area--to find...
  Updated November 15, 2021 18:45

• Letting Your Shops Know Your Business Status in RepairLink (Administrators Only)

  KB Article #6314 RepairLink Administrators can use company logo functionality to let customers know the st...
  Updated January 26, 2021 15:37

• Incorrect DMS Pricing or Quantity on Hand in RepairLink Quotes

  KB Article #5712 In some cases, you may notice quotes in RepairLink display information that does not matc...
  Updated April 04, 2022 18:36

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• OEC Payments: Payment Status

  KB Article #7388 Dealers with OEC Payments can view the status of transfers for transactions within Repair...
  Updated August 25, 2022 17:42

• OEC Payments: Processing Returns in RepairLink

  KB Article #7389 RepairLink allows you to easily process OEC Payments orders that were returned by a shop....
  Updated May 03, 2023 19:56

• OEC Payments: Active Carvana Inspection Center Locations Using Payments Service

  KB Article #7443 The following Carvana Inspection Center locations send orders to supplying dealers enroll...
  Updated March 08, 2023 20:35

• OEC Payments: Overview and Account Setup for Dealers

  KB Article #7024 OEC Payments in an integrated payments service in RepairLink for buyers and sellers. OEC ...
  Updated December 14, 2022 22:02

• OEC Payments: Dealer Frequently Asked Questions

   KB Article #7271 This list includes questions commonly asked by dealers and information to address them. ...
  Updated March 03, 2023 14:20

• OEC Payments: Viewing Payout Details for RepairLink Orders

   KB Article #7272 Dealers should receive a payout email notification from Stripe when funds transfer from ...
  Updated August 17, 2022 15:14

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