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Processing RepairLink Transactions
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Obsolete Part Alerts When Processing Orders in RepairLink
KB Article #8854RepairLink flags obsolete or discontinued parts on incoming orders. When an order contains...
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Ford RepairLink Gold, Silver, Bronze Incentive Program Results
KB Article #8438 Starting on January 1st, 2025, Ford Certified Parts Wholesale Dealers (CPWDs) selling thr...
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Adding On-Demand Delivery to a RepairLink Order
KB Article #6607 With the integration of DeliverNow, you are now able to meet the parts needs of your Repa...
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Processing a RepairLink Order
KB Article #1298A parts order received in RepairLink can be processed within minutes. Be sure to keep thes...
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Processing an International/IC Bus Order in RepairLink
KB Article #4819 An International (formerly Navistar) parts order received in RepairLink can be processed ...
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Processing RepairLink Orders with Back Ordered Parts
KB Article #4963 After reviewing and verifying ordered parts in the Buyer Request section, add the parts t...
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EPCLink: Viewing EPC Part Information in RepairLink
KB Article #6356 Note: EPCLink is only available to FCA, Ford, GM, Nissan/Infiniti, and Honda/Acura dealer...
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RepairLink Transactional PMA Discounts Program
KB Article #6489 The RepairLink Transactional PMA (TPMA) program offers shops a discount based on cart tot...
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Editing a Completed RepairLink Order
KB Article #5451 Orders with the following statuses cannot be modified: Canceled Completed Submitted for ...
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Finalizing Open RepairLink Orders
KB Article #6640 Quickly locate and finalize incomplete RepairLink orders in OEC. Utilize Submit/Commit to...
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Creating DMS Pick Tickets in RepairLink
KB Article #6798Pick Tickets allow you to push RepairLink Shop orders directly to your DMS, potentially re...
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RepairLink: Reviewing/Updating the Order Delivery Option
KB Article #6525 RepairLink offers shops the opportunity to select a delivery option when ordering parts f...
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Viewing VIN Recall Information in RepairLink
KB Article #6768 If a VIN has a recall notice on it, a VIN recall alert will appear for the vehicle in Rep...
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Cancelling a RepairLink Order
KB Article #7976 RepairLink Shop users that submit an order to you do not have the ability to cancel an or...
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Viewing the RepairLink Info Center
KB Article #7500 The RepairLink Info Center displays VIN details, order information, notes, photos, and an...
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Toyota Mechanical Parts Program Order Process in RepairLink
KB Article #4857 RepairLink Shop users that order from participating Toyota STAR Elite dealers will rece...
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Nissan/INFINITI Wholesale Parts Order Process in RepairLink
KB Article #2253 RepairLink Shop users that order from participating wholesale dealers are offered a 35% o...
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Archiving RepairLink Transactions/Viewing Archived Transactions
KB Article #251 Once a transaction has been completed, it can be archived to keep your Overview window bet...
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Viewing/Downloading RepairLink Dealer Settlement Reports
KB Article #3788 U.S. dealers that participate in an manufacturer PMA reimbursement program for parts sold...
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Adding Notes to a RepairLink Order
KB Article #1167 Repair facility notes can contain valuable information such as a specific delivery date o...
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Supersession Availability in RepairLink Dealer
KB Article #1345 RepairLink takes advantage of supersession data to ensure more parts within your inventor...
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Printing RepairLink Orders
KB Article #1293 RepairLink offers two options for printing transactions: Use the Quick Print feature to ...
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Viewing/Adding Photos within RepairLink
KB Article #1370 Viewing Photos within RepairLink Whenever a new note or photo is received within RepairLi...
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Viewing Shop Notes within RepairLink
KB Article #1371 Whenever a new note or photo is received within RepairLink, the following alert will disp...
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Processing Returns in RepairLink
KB Article #1454 RepairLink allows you to easily record parts that were returned by a shop. Returns can be...