Setting the New Customer Alert Notification in CollisionLink
KB Article #6437
The New Customer Alert notification will send you an email or text message whene...
Opting Out of Upfront Pricing in CollisionLink
KB Article #6410
If you have Upfront Pricing set up but do not want to offer it to select shops o...
Configuring Default Trading Partner Settings in CollisionLink
KB Article #6380
Establishing default trading partner settings ensures that all shops see pricing...
Tips and Tricks for Setting Up Upfront Pricing Formulas in CollisionLink
KB Article #6363
CollisionLink's Upfront Pricing allows you to set up pricing three ways:
Priority Order of Pricing Formulas in CollisionLink
KB Article #6354
While a part may fall under multiple, overlapping pricing formulas, only one can...
Setting Up Formulas for Upfront Pricing in CollisionLink
KB Article #6322
Upfront Pricing formulas give you the ability to display competitive part prices...
Application Setup: Configuring CollisionLink Dealer
KB Article #3188
Application Setup is the behind-the-scenes wizard that ensures orders reach the ...
Adding Formulas and Enabling the CollisionLink Quick Calculator
KB Article #3741
CollisionLink allows an administrator to change your OE and non-OE part pricing ...
Adding a CollisionLink Power User
KB Article #4
CollisionLink Administrators can select one of their salespeople to serve as a Powe...
Disabling the CollisionLink Quick Calculator Feature
KB Article #4118
While processing an order, the Quick Calculator can be used to change the estima...
Setting Up Formulas for OE and Non-OE Pricing in CollisionLink
KB Article #3392
CollisionLink automatically captures aftermarket, remanufactured, salvaged, and ...
Editing OEC Notifications
KB Article #2331
The Notification section allows the administrator and users to receive an email ...
Managing Seller-Defined Fields in CollisionLink
KB Article #1173
Custom dealership-defined fields can be added to each shop account, allowing you...
Adding a Backup Salesperson to a CollisionLink Dealer Trading Partner
KB Article #1155
Adding backup salespeople to your trading partners can ensure orders are process...
Adding a Shop as a CollisionLink Trading Partner
KB Article #1174
Having your body-shop accounts completely set up allows CollisionLink to fill in...
Modifying CollisionLink Trading Partner Information
KB Article #1268
Once a trading partner has been created, it can be easily modified to change pri...
Assigning a Salesperson to a Shop (Trading Partner) in CollisionLink
KB Article #276
Before a salesperson can be assigned to a shop, the salesperson must have their o...
Setting Up Email Notifications for CollisionLink
KB Article #1568
CollisionLink provides a real-time notification that displays in the upper right...
Viewing/Printing Your Body Shop List from CollisionLink Dealer
KB Article #1882
Upon enrollment, body shops have the ability to add specific dealers as a tradin...