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Setting Up CollisionLink
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Earning Rebates Through the Parts Loyalty Program
KB Article #8813The Parts Loyalty Program pays your shop a percentage of qualifying OEM parts purchases ba...
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Modifying Your Inventory Visibility Settings in CollisionLink
KB Article #6588 The Inventory Visibility options allow you to configure how you display inventory informa...
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Setting the New Customer Alert Notification in CollisionLink
KB Article #6437 The New Customer Alert notification will send you an email or text message whenever a col...
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Opting Out of Upfront Pricing in CollisionLink
KB Article #6410 If you have Upfront Pricing set up but do not want to offer it to select shops or OEMs (o...
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Configuring Default Trading Partner Settings in CollisionLink
KB Article #6380 Establishing default trading partner settings ensures that all shops see pricing informat...
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Tips and Tricks for Setting Up Upfront Pricing Formulas in CollisionLink
KB Article #6363 CollisionLink's Upfront Pricing allows you to set up pricing three ways: Non-OE List Pri...
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Priority Order of Pricing Formulas in CollisionLink
KB Article #6354 While a part may fall under multiple, overlapping pricing formulas, only one can be appli...
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Setting Up Formulas for Upfront Pricing in CollisionLink
KB Article #6322 Upfront Pricing formulas give you the ability to display competitive part prices for non-...
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Application Setup: Configuring CollisionLink Dealer
KB Article #3188 Application Setup is the behind-the-scenes wizard that ensures orders reach the right sal...
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Adding Formulas and Enabling the CollisionLink Quick Calculator
KB Article #3741 CollisionLink allows an administrator to change your OE and non-OE part pricing in just a...
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Adding a CollisionLink Power User
KB Article #4 CollisionLink Administrators can select one of their salespeople to serve as a Power User. T...
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Disabling the CollisionLink Quick Calculator Feature
KB Article #4118 While processing an order, the Quick Calculator can be used to change the estimated non-O...
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Setting Up Formulas for OE and Non-OE Pricing in CollisionLink
KB Article #3392 CollisionLink automatically captures aftermarket, remanufactured, salvaged, and other non...
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Editing CollisionLink Notifications
KB Article #2331 The Notification section allows the administrator and users to receive an email automatic...
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Managing Seller-Defined Fields in CollisionLink
KB Article #1173 Custom dealership-defined fields can be added to each shop account, allowing you to inclu...
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Adding a Backup Salesperson to a CollisionLink Dealer Trading Partner
KB Article #1155 Adding backup salespeople to your trading partners can ensure orders are processed quickl...
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Adding a Shop as a CollisionLink Trading Partner
KB Article #1174 Having your body-shop accounts completely set up allows CollisionLink to fill in data aut...
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Modifying CollisionLink Trading Partner Information
KB Article #1268 Once a trading partner has been created, it can be easily modified to change pricing form...
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Assigning a Salesperson to a Shop (Trading Partner) in CollisionLink
KB Article #276 Before a salesperson can be assigned to a shop, the salesperson must have their own user n...
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Setting Up Email Notifications for CollisionLink
KB Article #1568 CollisionLink provides a real-time notification that displays in the upper right-hand cor...
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Viewing/Printing Your Body Shop List from CollisionLink Dealer
KB Article #1882 Upon enrollment, body shops have the ability to add specific dealers as a trading partner...