KB Article #8813The Parts Loyalty Program pays your shop a percentage of qualifying OEM parts purchases ba...
Updated April 20, 2026 16:27

KB Article #6588 The Inventory Visibility options allow you to configure how you display inventory informa...
Updated May 23, 2022 13:27

KB Article #6437 The New Customer Alert notification will send you an email or text message whenever a col...
Updated April 04, 2022 21:04

KB Article #6410 If you have Upfront Pricing set up but do not want to offer it to select shops or OEMs (o...
Updated July 24, 2020 14:17

KB Article #6380 Establishing default trading partner settings ensures that all shops see pricing informat...
Updated June 26, 2020 04:00

KB Article #6363 CollisionLink's Upfront Pricing allows you to set up pricing three ways: Non-OE List Pri...
Updated April 04, 2022 20:53

KB Article #6354 While a part may fall under multiple, overlapping pricing formulas, only one can be appli...
Updated July 14, 2020 20:46

KB Article #6322 Upfront Pricing formulas give you the ability to display competitive part prices for non-...
Updated October 08, 2024 18:04

KB Article #3188 Application Setup is the behind-the-scenes wizard that ensures orders reach the right sal...
Updated July 31, 2020 15:54

KB Article #3741 CollisionLink allows an administrator to change your OE and non-OE part pricing in just a...
Updated April 04, 2022 20:44

KB Article #4 CollisionLink Administrators can select one of their salespeople to serve as a Power User. T...
Updated April 04, 2022 20:38

KB Article #4118 While processing an order, the Quick Calculator can be used to change the estimated non-O...
Updated September 10, 2019 15:41

KB Article #3392 CollisionLink automatically captures aftermarket, remanufactured, salvaged, and other non...
Updated February 09, 2023 18:58

KB Article #2331 The Notification section allows the administrator and users to receive an email automatic...
Updated January 07, 2022 21:38

KB Article #1173 Custom dealership-defined fields can be added to each shop account, allowing you to inclu...
Updated September 09, 2019 00:00

KB Article #1155 Adding backup salespeople to your trading partners can ensure orders are processed quickl...
Updated June 16, 2020 14:47

KB Article #1174 Having your body-shop accounts completely set up allows CollisionLink to fill in data aut...
Updated April 15, 2022 15:32

KB Article #1268 Once a trading partner has been created, it can be easily modified to change pricing form...
Updated November 02, 2021 16:40

KB Article #276 Before a salesperson can be assigned to a shop, the salesperson must have their own user n...
Updated September 09, 2019 00:00

KB Article #1568 CollisionLink provides a real-time notification that displays in the upper right-hand cor...
Updated September 30, 2025 14:59