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Processing MarketplaceDirect Transactions
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Committing to a MarketplaceDirect Order
KB Article #2219 Customer orders can be processed and ready for shipping in minutes with MarketplaceDirec...
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MarketplaceDirect Alert: DMS Cust # Is Not Available
KB Article #4520 If you are subscribed to DMS Connect, MarketplaceDirect will connect to your DMS to retri...
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MarketplaceDirect Returns
KB Article #2537If a buyer needs to return a part, you will need to process the return via eBay. (Click he...
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Canceling a MarketplaceDirect Order
KB Article #2212 Orders that you cannot fill can be canceled. Canceled MarketplaceDirect orders must still...
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Printing MarketplaceDirect Orders
KB Article #2209 Details of a MarketplaceDirect transaction can be printed at any time. To print a transa...
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MarketplaceDirect Notifications
KB Article #2223 MarketplaceDirect automatically notifies users (any user that OEC has associated with the...
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Locating Parts with MarketplaceDirect
KB Article #2228 Use the Parts Locator to locate the parts you need to fulfill a MarketplaceDirect transac...
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Listing Accessories Using MarketplaceDirect
KB Article #2231 Dealerships can add accessories to their lists on MarketplaceDirect, but only a portion o...
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MarketplaceDirect Buyer Communications
KB Article #2234 To ensure your buyers are kept up to date on the status of their order, MarketplaceDirect...