RepairLink Dealer: Hiding Parts Information from International/IC Bus Buyers

KB Article #6498

RepairLink allows buyers--including those that may be outside your delivery area--to find and add your dealership as a supplier. Once you add them as a trading partner in RepairLink, the buyer has the ability to access your inventory to search for parts. 

International dealers can limit access to parts information for individual buyers or for all new shops that add your dealership as a supplier using settings within Trading Partner Configuration. (By default, all new buyers have access to this information in RepairLink.)

• To hide or disable part information for all new buyers...
• To hide or disable part information for specific buyers...

---

Hiding and Disabling Part Information for New Buyers

RepairLink's Default Trading Partner allows you to configure how all new shops see your dealership's information. 

To change your Default Trading Partner settings:

1. Click Application Setup.
   
2. Click Trading Partner Configuration.
   
3. Double-click RepairLink default to open the Default Trading Partner Settings.
   
4. Choose one of the following options from the Trading Partner Status drop-down menu:
   
   
   1. Hide part number from shop. If this option is selected: 
      1. Your dealership's part numbers will not appear in part searches or the cart view until the order is placed.
         
      2. The OnCommand part catalog will be greyed out and disabled for the buyer.
         
      3. Part numbers will appear to the buyer once the order is placed. 
         
   2. Disable Parts Search for all New Shops as Trading Partners. If this option is selected: 
      1. Your dealership will appear as an active dealer for all shops when they attempt to add a new dealer. Any time a new customer chooses your location, you will receive a New Customer Notification. 
      2. The Begin Parts Search page will be greyed out for shops. The following message will display: "Please contact the Parts Department at the dealership you selected to complete the setup on your RepairLink Account."
      3. Until you configure a new shop's Trading Partner settings within RepairLink, the following options will be greyed out for the shop and the cart will be hidden from view: 
         • OnCommand Part catalog
         • Part/description search
         • Cross-reference search

---

Hiding and Disabling Part Information for Specific Buyers

RepairLink's Trading Partner List allows you to configure how specific shops see your dealership's information. 

To change settings for specific Trading Partners:

1. Click Application Setup.
   
2. Click Trading Partner Configuration.
   
3. Click on a Trading Partner from the Trading Partner List to select it and then click View Details.
   
4. Choose one of the following options from the Trading Partner Status drop-down menu:
   
   
   1. Hide part number from shop. If this option is selected: 
      1. Your dealership's part numbers will not appear in part searches or the cart view until the order is placed.
         
      2. The OnCommand part catalog will be greyed out and disabled for the buyer.
         
      3. Part numbers will appear to the buyer once the order is placed.
         
   2. Disable this shop as a trading partner. If this option is selected: 
      1. Your dealership will no longer appear in that trading partner's list of suppliers. They will no longer have access to your inventory and can no longer do business with you. 
      2. Note: This change can be reverted at any time by choosing Enable this shop as a trading partner from the drop-down.