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Processing Payments & Returns
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Completing a RepairLink Order with Payments Powered by OEC
KB Article #7968When a shop has a payment method on file, you can collect payment directly from the order ...
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Payments Powered by OEC: Processing Returns in RepairLink
KB Article #7389RepairLink allows you to easily process Payments Powered by OEC orders that were returned ...
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Payments Powered by OEC: Viewing Your Payment Status in RepairLink
KB Article #7388Dealers with Payments Powered by OEC can view the status of transfers for transactions wit...
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RepairLink Payments: Negative Balance Notification Emails for Dealers
KB Article #8592As a dealer using Payments on RepairLink, you receive payout reports for each transaction....
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Locating and Processing Carvana Returns in RepairLink
KB Article #8754To process a return, locate the order first. Past returns are also accessible for review.C...
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Managing Surcharge Fees in Payments Powered by OEC
KB Article #8682Payments Powered by OEC includes an optional surcharge feature that allows dealers to appl...
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Collecting Partial Payments in Payments Powered by OEC
KB Article #8681Payments Powered by OEC allows users to capture payment of a RepairLink order in partial p...
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OEC Payments: Viewing Payout Details for Orders in Stripe
KB Article #7272Dealers receive a payout email notification from Stripe when funds transfer from their Str...
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Setting Up Automatic Payout Reports in Payments Powered by OEC
KB Article #8549 Account administrators can set up automatic payout reports to be emailed to up to eight r...
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Viewing Reconciliation Reports in Payments Powered by OEC
KB Article #8548Account administrators can view and download reconciliation reports within Payments Powere...
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Completing a Sale in Payments Powered by OEC
KB Article #7928Complete a sale in the Buyer Information section of Payments Powered by OEC. Note: Payment...
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Completing a Return in Payments Powered by OEC
KB Article #7929Customers can be refunded for any full or partial order where payment was sent using Payme...