EPCLink: Viewing EPC Part Information in CollisionLink

KB Article #6357

Note: EPCLink is only available to FCA, Ford, GM, Nissan/Infiniti, and Honda/Acura dealers at this time.

Part information can be found directly within a CollisionLink order with EPCLink. No need to launch a separate application to review the part info--everything you need is now in one place to simplify your daily workflow.

There are two key pieces to EPCLink:

Accessing EPCLink
Reviewing Part Information in EPCLink

Want to learn more? Watch our video!

Accessing EPCLink

EPCLink can be accessed within an open CollisionLink order.

For parts in the Upsell Parts section, click the EPC icon in the middle of the appropriate part's row.
For parts in the OE Parts section, click the EPC icon near the left of the appropriate part's row.

EPCLink use CollisionLink's VIN validation to identify parts. As a result, EPCLink will display different information based on the icon displayed in the Valid column.

Icon	If This Icon Appears...	If the EPC Icon is Clicked From This Part...
	The part number is valid for the year, make, model series, and/or option codes of the vehicle.	The section illustration for the part number will display. (Click here for more information.) The part number will be highlighted in green in the Parts List Table, labeled Match.
	The part number is valid for year, make, and model; however, it cannot validate the model series and/or option codes of the vehicle.	The section illustration for the part number will display. (Click here for more information.) The part number will be highlighted in amber in the Parts List Table, labeled Possible Match.
	The part number has not been found. In this case, the catalog cannot confirm the part is valid for the year, make, model, and/or option codes of the vehicle.	EPCLink will display a list of related illustrations based on the Part Catalog Information. Review the available options and click the appropriate illustration to view part information. (Click here for details.) A red banner will appear across the top of the window, indicating the part number is invalid for the VIN.
	Neither the part nor the part number have been found.	EPCLink will display a list of related illustrations based on the Estimating Description. Review the available options and click the appropriate illustration to view part information. (Click here for details.) A blue banner will appear across the top of the window, indicating the part was not found in the catalog.

Reviewing Part Information in EPCLink

Part information will vary in display based on how the part or part number is found within EPCLink. See the table above for more details.

If the part is in the EPCLink catalog with that part number fitting the vehicle:

EPCLink will launch in a new window, showing the section illustration the part belongs to and highlighting the part callout.

The selected part will be listed on the right-hand side of the new window. (Click here for more information on the details displayed.)
1. The left-hand column will lIst all parts on the order.
If the part has been superseded, the supersession list will appear below the table.
Click on other callouts in the illustration to check for additional parts. (Click here to learn more about callouts.)
You can alter the illustration using the options in the top right. (Click here to learn about editing illustrations.)
If the part appears in other sections, click the section thumbnail below the illustration to navigate to the other sections.
Use the left side panel to view and switch between the parts currently in the order. Each item will show the part number, a brief description, and if the part appeared in the Upsell or OE Part section of the order.
FCA Users Only: Use the search bar across the top or the breadcrumb navigation to search the OEC EPC within EPCLink. (Learn more about Navigating the OEC EPC in EPCLink.)
To return to the CollisionLink order, click the X in the upper right-hand corner of the window.

If the part is not found directly in the catalog, but was found using the part number and/or description related to the vehicle:

EPCLink will launch in a new window, showing a list of related parts and illustrations. The keyword/part number used in the search will display at the top. A red banner will appear across the top, indicating the part is invalid for the provided VIN.

To add the part from the search results directly to your order, click Add to Order.
1. Once added, a success message will appear.
To swap the part in for another part on the order, click Swap.
1. Once swapped, a success message will appear. To revert this action, click Undo.
To copy the part number to the computer clipboard, click Copy Part#. This allows you to paste the part number into another application. Note: There is no toast message for copying a part number.
Comments and Features for the part will be provided.
If applicable, an SS icon will appear if supersession information is available. Click the icon to view supersession details in a pop-up window.
FCA Users Only: If applicable, a camera icon () will appear if OEM-provided digital photos of the part have been added to the catalog. Click the icon to view the photos. (Click here to learn more about digital photos.)
The part's price, MPL or List price, will appear on the right.
For more information on a part in the list, click the Section name to open it.
1. Some OEMs may not see a Section name or options to add/swap the part. This occurs when the part is not featured on any illustration. This currently applies to GM dealers only.
Once inside the illustration, the selected part will be listed on the right-hand side of the new window. (Click here for more information on the details displayed.)
1. The left-hand column will list all parts on the order.
If the part has been superseded, the supersession list will appear below the table.
Click on other callouts in the illustration to check for additional parts. (Click here to learn more about callouts.)
You can alter the illustration using the options in the top right. (Click here to learn about editing illustrations.)
If the part appears in other sections, click the section thumbnail below the illustration to navigate to the other sections.
Use the left side panel to view and switch between the parts currently in the order. Each item will show the part number, a brief description, and if the part appeared in the Upsell or OE Part section of the order.
FCA Users Only: Use the search bar across the top or the breadcrumb navigation to search the OEC EPC within EPCLink. (Learn more about Navigating the OEC EPC in EPCLink.)
To return to the CollisionLink order, click the X in the upper right-hand corner of the window.