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Using the D2DLink Locator to Find and Order Parts

  • Updated

KB Article #1763

Use the Parts Locator to locate the necessary parts to fulfill a transaction. After locating parts, you can quickly order parts or ask for quotes from other dealers. 

To locate parts:

  1. Type the part number(s) you wish to locate in either of the Locate boxes:  
    • On the Console tab.
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    • In the upper right-hand corner of any tab.
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  2. If you are looking up multiple parts, separate part numbers with a space, comma (,), or semicolon (;).  
  3. If needed, select the automaker that manufactures the part from the drop-down.  
  4. Click the Locate button. The search results for each part will open in a separate tab.  
    Notes: 
    • List price will not display in D2DLink for Ford U.S. or Mercedes Benz USA parts.   
    • Carrier U.S. and Canada dealers will see cost and list prices in USD. 
    • GM U.S. and Canada dealers will also be presented the National Review Code data in locate results. GM provides this information to advise dealers of any current restrictions on processing orders for the particular part at the GM PDCs. This information will display at the top of the Locator results window.  
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    • If the above information isn't visible, click Show Attributes. 
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      -or-
      Click Hide Attributes to hide all display details except for Part Number, Description, and the MyPriceLink URL (if available).
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    • Click the MyPriceLink URL (if available) to obtain part pricing through the MyPriceLink Price Lookup Tool.
  5. Click the part number’s tab to view the search results. D2DLink allows users to quickly locate available parts within a PDC. Your primary (facing) PDC with quantity on hand along with the next two PDCs will display in the PDC Results section.
    1. If needed, click Show All to see additional PDCs. Note: D2DLink does not display PDC results for Hyundai U.S., Kia U.S., and Kia Mexico.
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  6. The Locate Results section will list the dealerships that are selling the parts you are looking for.  
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    If needed:
    1. Click Modify Results to expand the results to display.
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      Options include:
      • Show 10 Results: Display 10 Dealerships
      • Show 50 Results: Display 50 Dealerships
      • Show 100 Results: Display 100 Dealerships
      • Show Lowest Published Prices: Display dealerships with the lowest published prices
      • Show Lowest Prices By Distance: Display dealerships with the lowest published price by distance
      • Hide/Show Advertising Messages: Hide all advertising
    2. Click Export to download a CSV file of your results.
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  7. Click the plus (plussign.jpg) sign to add a part to the E-Commerce Orders section.
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  8. To add additional parts to an order, repeat steps 1-7.
  9. To order parts, click Create Order (at the top of the window).  
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  10. From the Order Summary window, review your Shipping Information.
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  11. If you would like the dealer to provide a final quote before the order is processed, check the Please provide a Quote box. 
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    Note: Carrier U.S. and Canada dealers will see a full list of U.S. states and Canada provinces. 
  12. Click Submit to place your order.
  13. The order will be added to your D2DLink Overview tab with a Status of New.  
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  14. Once the seller agrees to ship the parts, the Status of the order will change to Completed on your D2DLink Overview tab.  
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    -or-  
    If the seller responds to your quote request, the Status of the order will change to Quote Ready on your D2DLink Overview tab. (Learn more about accepting a D2DLink quote.)
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  • Only dealers that have CDK Drive or Reynolds & Reynolds and a direct inventory feed setup with OEC will publish information to the Qty Available field.
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    Eligible dealers will now see a Qty Available column when locating a part under My Inventory, Locate Results, and e-commerce workflow sections, as well as in the Part Information screen. OEC will continue to add additional DMS providers to the list of those that can provide information for the Qty Available field.

    D2DLink Quantity Available FAQs

    Click an option below to learn more:

    • Does an eligible dealer need to subscribe to the Inventory Updating – CDK Enhanced Product to have Qty Available published in D2DLink?

      • No, an Inventory Updating product is not required for the Qty Available field to populate in D2DLink.

      How is Qty Available calculated for CDK?

      • Qty Available = (QoH – total quantity of receipted special orders that are not filled or closed in CDK).

      Why do I show 0 in Qty Available?

      • The Qty Available field will show as 0 when QoH – total quantity receipted specials ordered that are not filled in CDK = 0. This means that based on the information we are receiving from CDK, all the QoH are spoken for, and none are available for sale.

      Why does the Qty Available field show blank?

      • The Qty Available field will appear blank if the dealer doesn't use CDK Drive and a direct inventory feed to OEC.

      Why does the Qty Available field show the same as the QoH?

      • The Qty Available field will show the same value as the QoH when the total quantity of receipted special orders is 0 or not showing a value on the file we are receiving.

      Why does the Qty Available field show that a dealer has more available than on QoH?

      • The Qty Available field will show a greater value than the QOH, in cases where we receive negative amounts for the total quantity of received special orders. Quantity Available data has been corrected with a CDK fix that was released on October 14th via Patch # 2029654 for the OE9DOR software. If you still have concerns about the values you are seeing for “Quantity Available”, please contact CDK.

    • Does an eligible dealer need to subscribe to the Inventory Updating – Reynolds & Reynolds Enhanced Product to have Qty Available published in D2DLink?

      • No, an Inventory Updating product is not required for the Qty Available field to populate in D2DLink.

      How is Qty Available calculated for Reynolds & Reynolds?

      • Qty Available = (Qty. on Hand – Qty. Pending Shipment).
      • Both of these fields can be found on your DMS, on the Part information screen in IGNITE and screen 2022 in ACCESS. Those screens list QOH, QPS, and QPR.

      Why do I show 0 in Qty Available?

      • The Qty Available field will show as 0 when Qty. on Hand – Qty. Pending shipment = 0. This means that based on the information we are receiving from your DMS, all the QoH are spoken for, and none are available for sale.

      Why does the Qty Available field show blank?

      • The Qty Available field will appear blank if the dealer doesn't use Reynolds & Reynolds and a direct inventory feed to OEC.

      Why does the Qty Available field show the same as the QoH?

      • The Qty Available field will show the same value as the QoH when the Qty. Pending Shipment field is 0 or not showing a value on the file we are receiving.

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