KB Article #8525 In the Awaiting Commitment section, opportunities are ordered from least to most time rem...
Updated April 24, 2025 18:54

KB Article #1763 Use the Parts Locator to locate the necessary parts to fulfill a transaction. After locat...
Updated May 15, 2025 10:00

KB Article #1247 Dealers who sell parts to other dealers will receive "eCommerce" sales orders directly in...
Updated April 08, 2025 17:34

KB Article #1824    Once the seller responds to your quote request, the Status of the order will change t...
Updated November 18, 2024 16:54

KB Article #1214 Dealers who sell parts to other dealers will receive "eCommerce" sales orders from the Lo...
Updated April 08, 2025 17:31

KB Article #1240 The Cancel Order option allows the buyer or seller to cancel a quote or an order before i...
Updated November 18, 2024 16:57

KB Article #3309 D2DLink allows you to integrate directly with your EPC-saving you time when locating part...
Updated November 18, 2024 16:52

KB Article #6424 To use PayPal as a payment method, find the parts and submit the order for a quote. Order...
Updated November 18, 2024 16:45

KB Article #6425 In order to pay for parts using PayPal, a quote must be submitted to the seller for revie...
Updated November 18, 2024 16:46

KB Article #1651 Before placing an order, you can use the DMS Connect functionality to confirm part availa...
Updated November 18, 2024 18:07

KB Article #2194 Some part numbers that you search for may have been suspended or replaced. In this case, ...
Updated March 27, 2025 16:56

KB Article #3376 Microcat EPC (Electronic Parts Catalog) users can take advantage of the OEC Locator to se...
Updated November 18, 2024 18:02

KB Article #1289 Details of a transaction can be printed at any time. D2DLink offers two options for print...
Updated November 18, 2024 18:05

KB Article #1926 Dealers who are looking for parts from other dealers have the ability to locate and creat...
Updated November 18, 2024 16:57

KB Article #1089 Once a transaction has been completed or cancelled, it will be automatically archived aft...
Updated November 18, 2024 16:59

KB Article #1097 Transactions must have a Status of Completed, Shipped Complete, or Canceled to be delete...
Updated November 18, 2024 16:59

KB Article #1150 Once an order is processed within D2DLink, a record of that order and its status is store...
Updated November 18, 2024 16:58

KB Article #1151 Dealers who sell parts to other dealers will receive "eCommerce" sales orders directly in...
Updated November 18, 2024 16:54

KB Article #1239 Notes allow you to communicate with your distributors or dealers. You may add a note to a...
Updated November 18, 2024 16:59

KB Article #884 D2DLink allows users to add their preferred dealers to a Favorites list. When you do a par...
Updated November 18, 2024 18:01

KB Article #2054 As part of the GM U.S. program to improve same-day repair rates, the Service Parts Lane i...
Updated November 18, 2024 17:00

KB Article #2511 D2DLink allows users to quickly locate available parts within a PDC. Your primary (facing...
Updated November 18, 2024 18:06

KB Article #8031 OEC has added parts weights and dimensions--when available--to the Part Information look-...
Updated November 18, 2024 18:01

KB Article #4889 Some Ford part numbers that you search for may have been superseded or replaced. In this ...
Updated November 18, 2024 16:48

KB Article #3155 National Review Code data will display to GM U.S. and Canada dealers in Locate results. G...
Updated November 18, 2024 17:00