Placing an Order Using PayPal in D2DLink

KB Article #6424

To use PayPal as a payment method, find the parts and submit the order for a quote. Ordering parts with PayPal is a two-step process:

1. Submit order for a quote
2. Accept quote and place the order

Note: PayPal is only available for GM U.S. dealers at this time.

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Watch this video to learn more!

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Submitting an Order for a Quote

PayPal orders must first be submitted as a quote before the order can be placed.

To request a quote to place a PayPal order:

1. From the D2DLink tab, type or paste the part number of the part you wish to order and click Locate.
   
2. Your search results will display in the Locate Results section. If a dealer has connected their PayPal account within D2DLink, the PayPal logo will appear in the Accepts PayPal column on the far right.
   
3. To order from your selected dealer, click the + icon. 
   
4. The requested order will drop to the E-Commerce Orders section. If needed, update the requested quantity here.
   
5. Click Create Order. 
   
6. The Order Summary window displays. Review your shipping information and update if needed. 
   
   
   1. Be sure to confirm the quantity input.
      Notes:
      • If ordering from a dealer who accepts PayPal, the Payment Method will default to PayPal. 
      • Changing the payment type allows you to bypass the quote process and send a parts order request to the dealer.
        
7. When ready, click Submit. Your quote will be submitted to the selling dealer for review. 

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Accepting the Quote and Placing the Order

Once the selling dealer sends back a quote, it will appear in your Purchases Order Overview with a status of Quote Ready. 

To accept the quote and place the order:

1. From the D2DLink tab, click Purchases.
   
2. Double-click the transaction to open it.
   
3. Review the quote for pricing and quantity information.
4. To purchase the part from the seller, click Pay with PayPal.
   
5. A PayPal window displays. Enter your PayPal Email or mobile number and Password and click Log In. 
   
6. If needed, update the shipping address.
   
7. Choose the desired payment type and click Pay Now.
   
8. A success message displays once payment is made. Click the X to return to D2DLink. 
   
   1. PayPal will place a hold on your account for the amount of the order until the seller commits to the order. 
   2. If PayPal notifications are enabled, you will receive a notification once the seller commits to the order.