Reviewing Your D2DLink Purchases

KB Article #1150

Once an order is processed within D2DLink, a record of that order and its status is stored on the D2DLink Purchases tab. Note: Only a D2DLink Administrator can view Tire Replenishment Tool purchases. Users and Administrators can view D2DLink purchases.

• To view your purchases...
• To view the Info Center...

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To view your purchases:

1. From the D2DLink tab, click the Overview tab. If Purchases does not display in the Show Me box, select it from the drop-down.
   
   -or-
   From the My Orders section of the D2DLink Console tab, click Purchases.
   
2. Your purchases display in the All Transactions section. 
   

Purchases will have one of the following statuses:

• Canceled: You have canceled the order or it has been denied by the seller.
• Completed: The order has been completed by the seller.
• New: You have created a new order or sent a request for a quote. Note: If an order has been in this status for a few days, the seller may not accept online orders. Call the dealer directly to follow up.
• Quote Accepted: You have accepted a quote request.
• Quote Ready: The seller has responded to a quote request.
• Working On: The seller has opened and is working the order.

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To view the Info Center:

Use the Info Center to view details of your Sales transactions.

1. Click the D2DLink Overview tab.
2. If Purchases does not display in the Show Me box, select it from the drop-down.
   
   -or-
   From the My Orders section of the D2DLink Console, click Purchases.
   
3. From D2DLink Overview, double-click a transaction to view its details.
4. To add a note:
   • 1. Click the Notes icon ().
        
     2. Type your note in the text box.
     3. Click Add Note.  
        
5. Click the X in the upper right-hand corner of the window to close the Info Center.