Processing a D2DLink Sales Order

KB Article #1214

Dealers who sell parts to other dealers will receive "eCommerce" sales orders from the Locator in D2DLink. Once an order is received, commit to the order to confirm the sale. Invoice Number, Available Date, and Shipping Information must be completed prior to committing to an order. Note: Once the order is committed, it cannot be changed. Click Save at any time to save your changes without committing to the order. 

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To process a sales order:

1. In D2DLink, click Overview. If Sales does not display in the Show Me box, select it from the drop-down.
   
   -or-
   From the My Orders section of the D2DLink Console, click Sales.
   
2. The eCommerce Orders appear on the D2DLink Overview window with a Status of New.
   
3. Double-click on an order to view the details.
4. Parts that the dealer wants to buy will be displayed in the Response to Buyer section of the Order Details. If parts are displayed in the Buyer Request section of the Order Details window, the dealer is looking for a quote before they commit to purchasing a part. (Click here for more information on responding to a quote request.)
   
5. If you need to reply to the buyer:
   1. Click the info center icon ().
      
      
   2. Enter your note for the buyer, then click Add Note.
      
6. The Net Buyer Cost will automatically be entered. A sale order will not let you edit the Net Buyer Cost field. In case the Net Buyer Cost needs to be edited, the buyer will have to send the order as a quote. Important: The displayed pricing information is determined by the OEM. Sellers have discretion in setting parts prices and applying discounts.
7. For orders that will be shipped and not delivered, click Add Shipping. You will be able to include the shipping Method, Tracking # and Cost. Note: On a sale order, the “Shipping Terms” field cannot be edited. Click OK when finished.
   
8. To assign the same invoice number to all invoiced parts, click Invoice # at the top of the column, type the invoice number into the box, and click OK.
   
   -or-
   To assign the invoice number to a single part, click the invoice number box for that line item and type the number for that part.
9. To assign the same delivery date to all invoiced parts, click Avail Date and select the date from the calendar.
   -or-               
   To assign a delivery date to a single part, click on the date box for that line item and select the date from the calendar.
   
10. If desired, click Print to print a selected item or the entire order. (Click here for more information on printing orders.)
11. Click Commit to complete the order. Important: Payment for your D2DLink transaction should be made based on the information shown.
    
12. Once the order is committed, the Status will change to Completed on both your and your buyer's D2DLink Overview. The parts will be invoiced, and you are ready to ship the parts to the buyer.