KB Article #1100
All your D2DLink transactions can be reviewed from the D2DLink Overview--which can be accessed by clicking the D2DLink Overview tab. By default, all transactions will display. Use the Show Me drop-down to view specific transaction types.
Click the links below for details on the information and options available from the D2DLink Overview:
D2DLink Menu Options
The following menu options are available on the D2DLink Overview:
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Option |
Description |
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Modify View |
Allows you to select which orders display on the Overview, based on date or number of transactions. The following options are available:
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Filter Transactions |
View only transactions with a specific status on the Overview window. |
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Delete Selected |
Removes the selected transaction from the list. |
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Archive |
Remove a Completed or Canceled order from the Overview. Orders can be viewed at a later time if a question arises or clarification needs to be made. (Click here for more information on archiving orders.) |
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Prints the transaction contents to the default printer. (Click here for more information on printing orders.) |
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Attach |
Click to add a note(s) to the selected transaction and to review order information. (Click here for more information on adding notes.) |
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Refresh |
Use Refresh to see the latest order information on your D2DLink Overview. |
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View Archive |
Allows you to search your archived orders using several different search criteria. |
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Show/Hide Trans ID |
Show or hides the Trans ID column. |
D2DLink Order Status Definitions
D2DLink eCommerce orders can have any one of the following statuses depending on the transaction type: (Use the Show Me drop-down to select a specific transaction type.)
Sales:
- Canceled: The order has been canceled by the buyer or denied by your dealership.
- Completed: The order has been completed or a quote has been sent to your buyer.
- New: An order/opportunity has been received by your dealership.
- Opened: An order that was previously viewed but has not started being worked.
- Working On: Someone at your dealership has opened or is working the order.
Purchases:
- Canceled: You have canceled the order or it has been denied by the seller.
- Completed: The order has been completed by the seller.
- New: You have created a new order/opportunity or sent request for quote.
- Opened: An order that was previously viewed but has not started being worked.
- Quote Accepted: You have accepted a quote request.
- Quote Ready: The seller has responded to a quote request.
- Working On: The seller has opened and is working the order.