Setting Up Email Notifications for D2D Express

KB Article #1858

D2D Express provides a real-time notification that will automatically display in the upper right-hand corner of the window when new opportunities arrive. Users can click on the notification to quickly access the D2D Express Overview window to commit to and process orders.

In addition to real-time notifications, D2D Express can be configured to send an email automatically to recipients you choose when an order is awaiting your commitment.

Note: Once a D2D Express opportunity has been committed to, the alert notification will remain on the OEC window until the user refreshes their browser.

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To set up an email notification:    

1. From the D2D Express tab, click Application Setup.
   
2. Click Notification Setup.
   
3. If needed, use the Notification Language drop-down to change the language that the notification is sent in and then click Save.
     
4. Click the Sales: D2D Express Awaiting Commitments event.
       
5. Check the Active box.
      
6. Type the Notification Emails that will receive the notifications. (If entering multiple email addresses, use a semi-colon [;] with no spaces between each address.)
      
7. Select the Notification Days and Notification Hours range for receiving notifications. Notification Hours default to Eastern Time. Use the D2D Express delivery cut-off time option to set your time zone (Click here for more information.)
    
8. Click Save to save the notification.
    
9. When complete, click the Back button at the top of the left-hand navigation menu to close.
   
10. Your new notification has been created. Be on the lookout for emails from [e-mail] letting you know to take action within OEC!