KB Article #4113
RepairLink notifies users of all new orders that arrive on the Overview.
Notes:
- If you are an administrator and add email addresses to the Notification Emails box, those email addresses will receive notifications for all transactions, even if they are not the salesperson for that trading partner. This may cause a user to receive an email notification but not be able to view transactions when they login.
- If you are not an administrator and add email addresses to the Notification Emails box, those email addresses will receive notifications only for transactions from the trading partners for which you are the salesperson.
Notifications are received in two ways:
- Real-Time Order Notification: RepairLink displays an on-screen, real-time notification when you receive a new order.
- This notification is automatically displayed in the upper right-hand corner of the window. Hover your mouse over the notification to view a summary of the new orders.
- Click on a New Order from... summary link to instantly view the order details or click View all...new orders to display your new orders on the RepairLink tab.
- This notification is automatically displayed in the upper right-hand corner of the window. Hover your mouse over the notification to view a summary of the new orders.
- Email Notifications: You can set up RepairLink to automatically send an email message to users anytime an order is received or a RepairLink Shop user adds your dealership as a supplier. (Click here for more information.)
