MarketplaceDirect Buyer Communications

KB Article #2234

To ensure your buyers are kept up to date on the status of their order, MarketplaceDirect will automatically send emails based on the status of an order. MarketplaceDirect emails are sent for the following:

• Order Confirmed 
• Order Completed 
• Order Cancelled

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Order Confirmation

The following email will be sent when a customer completes a transaction:

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Order Completed

The following email will be sent when the dealer commits to a transaction:

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Order Cancelled

The following email will be sent when the dealer cancels a transaction: