KB Article #8687
All your D2D Express transactions can be reviewed from the D2D Express tab.
Opportunities and orders are organized into tabs based on their status:
Each tab includes:
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Tab Notifications: Badges on each tab indicate the number of opportunities available there.
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Filter by OEM: If you work with multiple OEMs, each tab includes an option to filter your results by OEM.
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Print: Each tab includes the option to print a list of the orders on that tab.
Managing Orders by Tab
Orders are automatically moved through each tab based on the action taken (committed, confirmed, declined, or missed).
Available Tab
- D2D Express opens on the Available tab.
- Commit or Decline with one click.
- Opportunities on the Available tab will be cleared as they expire or if they are committed by another dealer.
- Auto Decline: Check the box to block the same part number from appearing again. You can commit or decline the part at the same time.
- You can sort your opportunities by Time Remaining.
Committed Tab
- Set up shipping from the Committed tab.
- Cancel an order.
- Orders are cleared from the Committed tab as they are Confirmed or at the end of the day.
Confirmed Tab
- Review your shipped orders on the Confirmed tab.
- Edit shipping information, if allowed by the carrier.
- Print shipping labels and packing slips.
Missed Tab
- Expired orders that are no longer available for sale are listed on the Missed tab.
- Missed orders are cleared at the end of each day.
Declined Tab
- The orders you have declined are shown on the Declined tab.
- Declined orders are cleared at the end of each day.
Declined Parts List
- Click the Declined Parts List link from any tab to review your auto-declined parts list.
- Add or remove parts that should be automatically declined.