KB Article #667
The EL Console is used to search D2D Express transactions by OEM. It can be searched by part number, buyer or seller, or status of the D2D Express order. Important: This site is for OEM-level employees only.
Use the links below for more information:
EL Console Login Information
Login
The EL Console can be accessed here: http://login.oeconnection.com/ELCONSOLE/login.aspx.
OEMs with Access
- Ford U.S.
- GM U.S.
- GM Canada
- GM Mexico
- Navistar U.S.
- Navistar Canada
New User Access
- This site is for OEM-level employees only. For new users, please reach out to your Enterprise Customer Success Representative contact or your National Account Manager.
EL Console Order Statuses
| Status | Definition |
| Auto Cancel | Any order that has been committed to but does not have a shipping label created will be automatically cancelled at the end of the day. |
| Auto Expired | Transaction has expired based on OEM timeline due to shipping label not being set up or not confirming dealer delivery. |
| Committed | The dealer accepted the D2D Express request. |
| Confirmed | Shipping was complete (shipping label obtained or selling dealer confirmed dealer delivery). |
| Canceled | Order was canceled after initially being committed to but is not rebuilt. |
| Canceled (Rebuilt) | Canceled (Rebuilt) orders are orders that were initially committed to by a dealer, but were canceled by the dealer during the time the order would still be in a "shopping" status. The current and remaining waves for dealers were then rebuilt, excluding the original dealer. |
| Invalid Request Data |
This error will occur if the system does not recognize the dealer code and/or the dealer account does not have an active D2D Express subscription.
|
| No Accepting Dealer | This status is assigned if a part request is issued and completes all the waves, but no stocking dealer committed to the order. |
| No Stocking Dealer | Generally, if OEC has determined that a seller does not have QOH of the part requested to fulfill the order, it will identify the dealer as a No Stocking Dealer. This classification may be assigned on a case-by-case basis, taking a number of factors into consideration. |
| Open Request | Currently shopping. |
| Processing Error | Order failed to successfully process on OEC’s side. |
| Tracking Number Changed | The dealer has updated the Tracking Number from the one originally sent when the order was Confirmed. |
EL Console Status IDs
Orders with a Status of No Stocking Dealer will have one of the following in the Status ID field:
- 24= No QOH or on the Decline List
- 25 = Seller declined the order or Wavelength stop time expired
- 28 = Past Cutoff Time
Using EL Console
To use the EL Console:
- Verify or select the OEM from the drop-down.
- Click Search and then select Requests.
- Use the Search Requests window to locate the D2D Express order using one of the various fields and then click Search.
- Any relevant results will display below the search.
- Click the Details link for an order to view it's historical log--including the various event (EventDesc) and status (statusDesc) descriptions. Note: There are no event logs on transactions with a Status of No Stocking Dealer.
- Dealer Delivery Example:
- Express Direct Example:
- Dealer Delivery Example: