KB Article #5838
After committing to a D2D Express order, you will need to either set up a pickup or drop off with Purolator.
Note: Scheduled pickups are only valid for the day they are created. They cannot be scheduled for a day in the future.
The two methods are:
Schedule Pickup By Phone
This is the quickest way to to schedule a pickup.
- Call 1-888-SHIP-123 (1-888-744-7123) and request a pickup.
- Be sure to provide the account number 7503376 (D2D Express).
Find Drop Off Location
- Use your Internet browser to navigate to www.purolator.com/en/ship-track/find-location.page.
- Enter a postal code or city in the provided search bar to find the closest drop off location.
- The search results will provide additional information about the drop off location. Use this information to plan your package drop off.