KB Article #1824
Once the seller responds to your quote request, the Status of the order will change to Quote Ready on your D2DLink Overview. You will need to review and respond to the seller to complete your transaction.
To accept a quote request:
- From the D2DLink tab, click Overview.
- If Purchases does not display in the Show Me box, select it from the drop-down.
-or-
From the My Orders section of the D2DLink Console tab, click Purchases. - If you have received a quote from a dealer, it will have a Status of Quote Ready.
- Double-click on an order to view the details.
- The Order Summary section will show your cost (Buyer Cost) for the part.
- If a part is not available from the dealer, it will be reflected with a Status other than Quoted. Parts with a Status of Backordered, Discontinued, Not Available, and Part Not Stocked will not be filled and the quoted price does not include these parts.
- Review the Order Details, Bill To, and Ship To information to ensure it is correct.
- If you would like to purchase the part(s), click Accept Quote.
- The Status of the order will change to Quote Accepted on your D2DLink Overview tab.
- Once the quote is accepted, a new transaction will generate for both the buyer and seller with a new transaction ID.
- When the seller fills the order and clicks Commit, the Status will change to Completed.