Setting Up DMS Connect for CollisionLink

KB Article #47

With DMS Connect, dealers can create a quote in their Dealer Management System (DMS) directly from a CollisionLink sales order. In order to import pricing and part availability information into a CollisionLink order and to create a quote in your DMS, DMS Connect must be configured with the following information:

  • DMS Counter Person ID: A sales person's ID in their DMS that identifies who created the quote.
  • DMS Customer Number: The account id of the shop/buyer in your DMS. (The six-digit customer number is required for Reynolds and Reynolds POWER users.)
    -or-
    Default DMS Customer Number: A "catch-all" account id for shops/buyers that do not have a DMS Customer Number.

The following tasks must be performed by a user that has administrator-level OEC login credentials.


Step 1 - Setting Up the Default DMS Customer Number

  1. From the CollisionLink tab, click Application Setup.
    CL_AppSetup2019.jpg
  2. Click DMS Connect.
    CL_DMSConnect.jpg
  3. Type the Default DMS Customer Number in the field provided.
    47_DMSConnectSettings.jpg
  4. Click Save when complete.

Step 2 - Setting Up the DMS Counter Person ID

  1. Click Manage Users from the Application Setup menu options.
    CL_ManageUsers.jpg
  2. Click the I want to drop-down, select Edit an Existing User, and then click the User drop-down to select a sales person.
    47_SelectExistingUser.jpg
  3. Type their DMS employee identifier into CollisionLink's DMS Counter Person ID field.
    47_DMSCounterID.jpg
  4. Click Save to store your changes.

Step 3 - Setting Up the DMS Customer Number for Shops

  1. Click Trading Partner Configuration from the Application Setup options.
    CL_TradingPartnerConfig.jpg
  2. Double-click on the first Trading Partner account listed to view its details.
    47_ViewPartnerDetails.jpg
    Note: To locate Trading Partners without a DMS number, click the DMS Customer # column heading. This will sort the Trading Partner list by the customer number, putting the unassigned DMS numbers at the top.
    47_SortbyDMSNumber.jpg
  3. Type the shop's DMS number in the DMS Customer Number field and then click Save. Note: For RUSH Truck Centers, the DMS Customer Number is the shop's Ship To code.
    47_AddPartnerDMSNumber.jpg
  4. Click Back to return to your Trading Partner List.
  5. Repeat this process for each Trading Partner account on your list.

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