Creating a ConsumerLink Basic New Promotion

KB Article #1534

Use promotions to provide incentives to customer to place orders with your parts departments. You can quickly create pricing or shipping discounts within ConsumerLink. Note: ConsumerLink Setup options can only be accessed by the ConsumerLink Administrator.

Please keep the following in mind when creating promotions:

• Multiple promotions/codes can be active at the same time.
• Only one promotion can display on your storefront.
• Customers can only apply one promotion to an order.
• Discount promotions are applied to the entire order, not individual items.
• All promotions are legally binding.
• Once a promotion has started (is Active), only the End Date, Visible check box, and Active check box can be changed.
• Once the promotion End Date has passed, the promotion will automatically change to Inactive.
• ConsumerLink promotions can be deleted (click the promotion to select and then click Delete ) at any time if they have not started yet.
• Expired promotions cannot be deleted.
• Customers must enter the Coupon Code to qualify for the discount.
• Promotions are based on parts subtotal. For example:
  • 10% off orders of $50 or more would give the discount only once the parts subtotal reaches $50.
  • Free shipping for orders $40 or more would only allow free shipping once the parts subtotal reaches $40.

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To create a new promotion:

1. From the ConsumerLink tab, click ConsumerLink Setup.
2. Click the I want to: drop-down and select Manage Promotions.
   
   
3. Select your OEM from the OEM drop-down.
4. Click OK to display the list of current promotions.
   
5. Click Create New to start a new promotion.
6. Type the Promotion Name. This will appear as the title of the promotion on your storefront.
   
7. Type the Program Description. This will appear as the Description on your storefront.
8. Select a Start Date from the calendar pop-up.
   
9. Select an End Date from the calendar pop-up.
10. Type the Coupon Code you want buyers to use to qualify for the promotion. Customers must enter the Coupon Code to qualify for the discount. Note: Coupon Codes can have a maximum of ten digits.
11. From the Promotion Type drop-down select the type of promotion:
    1. Monetary Promotion: Take a specific dollar amount off an order.
        
       1. Type the minimum order amount which will qualify for the discount in the Min Order $ field.
       2. Type the amount that will be applied as a discount to the order total in the Discount $ field.
    2. Discount Promotion: Take a specific percentage discount off the total order.
       
       
       1. Type the minimum order amount which will qualify for the discount in the Min Order $ field.
       2. Type a maximum order amount for which the discount will be applicable in the Max Discount $ field.
       3. Type the percentage of the total amount that will be applied as a discount in the Discount % field.
    3. Free Shipping: Allows you to offer free shipping to customers whose order total is higher than a specific dollar amount. 
       
       
       1. Type the minimum order amount for which free shipping can be applied in the Min Order $ field.
12. Type your terms and conditions for the promotion in the Promotion Terms & Conditions field. (Optional)
    
13. To make the promotion visible on your website, click the Visible online box to check. If you check the this option, the promotion will display similar to this:
    
14. To make the promotion active, select the Active checkbox.
    
15. Click Save.