Questions About Your OEC Contract

KB Article #1732

Questions regarding your contract with OEC can be answered by contacting OEC Customer Support. The following information can be provided upon request: 

  • Agreement and activation dates  
  • End of Term dates  
  • Renewal dates  
  • Copies of the OEC Terms and Conditions  
  • Copies of your contract with OEC (only if a paper enrollment was completed) 

(Click here for OEC's Privacy Policy.)  

When contacting OEC at support@oeconnection.com, be sure to include the following in your request: 

  1. Company Name  
  2. Dealer Code  
  3. Contact Name  
  4. email Address  
  5. Phone Number  
  6. Information needed 

Note: If requesting a copy of your contract, please allow seven to 14 business days for OEC to process your request.

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