Creating Your OEC Administrator Account

KB Article #2037

After completing the enrollment process, Administrators will receive an automated email message from support@oeconnection.com that provides instructions to help you create login credentials (username and password) for your administrator account and complete the activation process.

These guidelines must be followed when creating Administrator accounts: (Please note that only one administrator account can be created.)

Usernames cannot have spaces or use special characters (such as !,@,#,$, and %).
Passwords must be in the following format:
- Passwords can only contain letters and numbers.
- Passwords must include at least one number.
- Passwords must be between 4 and 20 alphanumeric characters in length.

To create your administrator account:

After the enrollment process is complete, open your email application to retrieve the email. If you do not receive the email, please contact Customer Support.
The email will include a link to help you create a username and password for your administrator account. Note: This link expires after three days. If you receive an error, contact Customer Support.
The Create Your Administrator Account window will display. Type the Username. Note: Usernames cannot have spaces or use special characters (such as !,@,#,$, and %).
Click Check Availability to verify the username you typed has not been used previously. A green check () will display if the username is available. If a red X () displays, you will need to try another username.
Verify the E-mail address displayed. If you want to change the email address, contact Customer Support.
Type your desired password into the Password box. Type the same password into the Confirm Password box. Passwords must contain one number and be between 4 and 20 alphanumeric characters.
Type your First Name and Last Name in the provided boxes. (These are required boxes.)
Type your position in the Title box, if desired.
Type the your Phone number and/or Fax in the provided boxes. (Phone Number is a required box.)
A Security Question and Answer will be used to help you log into the application in the event that you cannot remember your username and/or password. Select your preferred Security Question from the drop-down menu.
Type your Security Answer in the provided box
Click Save when complete.
A message will display confirming the successful creation of your administrator account. Click Proceed to your OEConnection Products to access the solutions you subscribed to during the enrollment process.