Managing Your Backordered Parts List (Distributor)

KB Article #1946

Tires that are currently on backorder can be added to a Distributor's Backordered Parts list. Use this list to ensure your dealers are aware of part orders that cannot be immediately filled. Dealers will see a status of "backordered" on parts that are not currently in stock. Once a tire is back in stock, it can be removed from the Backordered Parts list. (Click here for more information on removing a part from the Backordered Parts list.)

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To add a part to the backordered list:

1. From D2DLink, click Backordered Parts.
2. If needed, click Change and select the appropriate OEM from the drop-down list.
   
3. Type the part number in the Add Part field. Only one part can be entered at a time.
   
4. Click Add.
5. The part will be added to the parts list below.
   
6. Parts will display as Backordered when filling orders. (Click here for more information on filling orders.) Once a part is added to the Backordered list, all unfilled orders with the part will display the new status.
   
7. Additionally, a dealer will then be able to see the part is backordered within D2DLink.
   

Once a tire is back in stock, simply click the part to highlight, and then click Remove from List.