Frequently Asked Questions about OEC Accounting

KB Article #8142

The following are frequently asked questions about payment and billing from shops and dealers that receive invoices directly from OEC.

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Click an option to view the answers:

• You can set up auto-pay, a one-time credit card payment, or mail a check.

• Please email or call the billing department, and someone will contact you to complete a credit card payment or set up recurring payments.

  Email: [e-mail]

  Phone: [phone]

• You will receive your invoice on the last day of the month.

• OEC offers multiple products to customers. Sometimes, there may be multiple invoices if you subscribe to more than one product.

• Software fees are taxable business services in certain states in the U.S. If you are tax-exempt, please email OEC with your exemption certificate.

  There is no sales tax in Canada.

• Please remit to the following address:

  U.S. Customers	CAD Customers
  OEC      PO Box 92315      Cleveland, OH 44193	OEConnection LLC      PO Box Number X2854      Station A      Toronto, Ontario M5W 0K5

  If you have any additional questions on the information provided above, please get in touch with [e-mail] or 330-523-1655.