KB Article #6617
Validating your collision and repair parts has never been easier! With EPCLink, you can eliminate the time-consuming process of copying and pasting parts one by one into your EPC and focus on reviewing and fulfilling orders--all in a single application.
You can easily access EPCLink from within your CollisionLink and RepairLink orders.
Validating CollisionLink Parts
To access EPCLink from CollisionLink:
- Open the order in CollisionLink.
- From the Upsell Parts or OE Parts sections, click the EPC icon in any row.
- EPCLink will open a new window.
- If the part is in the EPCLink catalog with that part number fitting the vehicle, the Section View will open, allowing you to:
- Review the section illustration to confirm the part. The callout for the part will be highlighted.
- Identify if the part has been superseded and allow you to select the updated part from the supersession chain. All supersession parts will be detailed below the section matrix.
- Determine if you have the part(s) in stock. If not, use the QoH feature to locate the part at your PDC or other area dealers.
- Review the section illustration to confirm the part. The callout for the part will be highlighted.
- If multiple parts display, no direct match was found. The results displayed are based on a keyword search of the catalog description. Click on the appropriate Section name to open the Section view.
- If the part is in the EPCLink catalog with that part number fitting the vehicle, the Section View will open, allowing you to:
Note: EPCLink uses CollisionLink's VIN validation to identify parts. As a result, EPCLink will display different information based on the icon displayed in CollisionLink's Valid column.
Icon | If This Icon Appears... | If the EPC Icon is Clicked From This Part... |
The part number is valid for the year, make, model series, and/or option codes of the vehicle. |
The section illustration for the part number will display. (Click here for more information.) The part number will be highlighted in green in the Parts List Table, labeled Match. |
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The part number is valid for year, make, and model; however, it cannot validate the model series and/or option codes of the vehicle. |
The section illustration for the part number will display. (Click here for more information.) The part number will be highlighted in amber in the Parts List Table, labeled Possible Match. |
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The part number has not been found. In this case, the catalog cannot confirm the part is valid for the year, make, model, and/or option codes of the vehicle. |
EPCLink will display a list of related illustrations based on the Part Catalog Information. Review the available options and click the appropriate illustration to view part information. (Click here for details.) A red banner will appear across the top of the window, indicating the part number is invalid for the VIN. |
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Neither the part nor the part number have been found. |
EPCLink will display a list of related illustrations based on the Estimating Description. Review the available options and click the appropriate illustration to view part information. (Click here for details.) A blue banner will appear across the top of the window, indicating the part was not found in the catalog. |
Validating RepairLink Parts
To access EPCLink from RepairLink:
- Open the order in RepairLink.
- Click the EPC icon in any row of the Buyer Request section.
- EPCLink will open in a new window.
- If the part is in the EPCLink catalog with that part number fitting the vehicle, the Section View will open, allowing you to:
- Review the section illustration to confirm the part. The callout for the part will be highlighted.
- Identify if the part has been superseded and allow you to select the updated part from the supersession chain. All supersession parts will be detailed below the section matrix.
- Determine if you have the part(s) in stock. If not, use the QoH feature to locate the part at your PDC or other area dealers.
- Review the section illustration to confirm the part. The callout for the part will be highlighted.
- If multiple parts display, no direct match was found. The results displayed are based on a keyword search of the catalog description. Click on the appropriate Section name to open the Section view.
- If the part is in the EPCLink catalog with that part number fitting the vehicle, the Section View will open, allowing you to: